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The AI Revolution in Banking: Risks and Rewards

If you think your institution is not utilizing artificial intelligence (AI), you’re very likely to be mistaken. AI-based technology has infiltrated the banking industry for years now. Every BSA transaction-monitoring software utilizes AI in some form, as do many credit underwriting systems. Are you aware of the extent of your institution’s use of these technologies? Have you identified the risks?

Upcoming
Tuesday, May 20th, 2025
10:00 am - 12:00 pm
Presented by Carl Pry
2.5 CRCM Credits
$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Artificial Intelligence (AI)
  • Compliance
  • Deposit Compliance
  • General Compliance
  • Lending Compliance
  • Bank Legal Counsel
  • Board Member
  • Branch Manager
  • Commercial Lender
  • Compliance Officer
  • Consumer Lender/Retail Banker
  • Human Resources Officer
  • Risk Manager
  • Senior Management
  • Small Business Lender
  • Training Manager
  • Trainer

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There has been quite a lot in the news lately regarding the use of models, algorithms, AI, and evolving technologies in the banking industry. But there is more to it than just AI – financial institutions are increasingly using big data in their operations.

This includes information that is not traditionally considered financial in nature. It could be information from a consumer’s social media profile, web surfing habits, and more. And this information is available from an increasing number of third parties.

The benefits are obvious – more effective marketing, more efficient underwriting of credit, and just an overall sense of better knowing the customer. But there are two sides to every coin. There are significant risks to using AI and non-traditional data when dealing with customers and prospects.

The regulatory agencies (as well as Congress and the Administration) are keenly focused on these risks and are looking very carefully at what the industry is doing. We have fintechs to thank for many of these advancements, but they are not regulated the same way as traditional banks, thrifts, and credit unions, so usage of these exciting tools and strategies must be monitored carefully.

In this webinar, we’ll discuss these concerns and risks, so that you can properly monitor and establish controls for these technologies so you can best manage regulatory expectations as you succeed.

What You'll Learn

  • The use case for AI in banking: pros and cons
  • Where you’re already using it right now
  • New administration = new priorities and expectations: where do we stand now?
  • What are examiners looking for? Where might we be sued?
  • Algorithmic discrimination: what is this and how can we monitor it?
  • Digital redlining: promoting your products in the digital world
  • The White House’s “Blueprint for an AI Bill of Rights” – is this even valid anymore?
  • The Facebook settlement: case study in digital advertising, including lessons learned
  • Regulatory agency and FTC guidance on the issue: many to-do’s and recommendations
  • Machine learning and related risks
  • AI Framework from the National Institute of Standards and Technology
  • Chatbots and customer service applications
  • FHA: algorithm-based tenant screening
  • Automated Valuation Model (AVM) final rule: bias in the evaluation process
  • Joint statement on AI-based discrimination from CFPB, DOJ, FTC, and EEOC
  • Fintech-bank partnerships
  • Vendor responsibilities: model validation and more
  • How can we use it to make our jobs easier?
  • 2 truths and 1 lie

Who Should Attend

This interactive session is ideal for anyone in the institution involved in the marketing, management, and servicing of retail products. As these technologies are pervasive throughout the product lifecycle, most anyone, board members included, will benefit from this information.


Carl Pry

Instructor Bio

Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Senior Advisor for Asurity Advisors in Washington, DC. Through his more than 30-year working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves as the Chair of the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.


Continuing Education Credit Information

The AI Revolution in Banking: Risks and Rewards has been approved for 2.5 CRCM credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://aba.csod.com.