Training
Our best tool to keep depositors loyal to our institution is in deepening the relationship we have with depositors. Our institution has a vast array of products and services that many of our depositors need and want. How do they find out about these products and services? Certainly, our marketing team makes efforts to inform and communicate those offerings to depositors in the way of radio and TV ads, newspaper ads, and direct mail pieces. But will all their efforts—none are more effective than the institution’s frontline and call center employees interacting directly with the depositor.
This program emphasizes the core skills necessary to review and analyze small business lending requests. It gives participants the financial skills and confidence to ask appropriate questions to uncover financing needs. The result is a more profitable customer relationship.
This bundle contains 9 of our Bank Accounting webinars at a discounted price of $1,895 (a $2,428 value)!
Data privacy is the next big investment financial institutions need to make, including developing and implementing an Information Privacy Program (IPP). The foundation of that program is data management: the data you have on a consumer, and the systems and processes it is used in. Without knowing this information, your institution cannot conduct a privacy assessment, determine incidents for the incident response plan, identify controls to look for in vendors, etc.
The Fair Credit Reporting Act (FCRA) has been around since the 1970s. The law was fairly straight forward for many years. Then the Fair and Accurate Credit Transaction Act (FACTA) became law on December 4, 2003. The FACT Act revised the FCRA. The revisions, which unfolded over an eight-year period, resulted in substantial changes for all financial institutions. In order to understand the various provisions of the law today, research must include both the FCRA and FACTA and the Consumer Financial Protection Bureau’ s (CFPB) Regulation V and the Federal Reserve Board’s (FRB) Regulation V. It is all a bit of a jumble.
The Economic Growth, Regulatory Relief and Consumer Protection Act (EGRRCPA), which was signed into law on May 24, 2018, further amends a number of sections of the FCRA. Those sections create new security freeze rules, change rules regarding veteran’s medical debt, and allow a rehabilitation program for delinquent student loans
The Call Report is one of the first places examiners look—and it’s also one of the quickest ways small issues can turn into major exam findings. With regulatory expectations constantly shifting and new guidance emerging, staying current isn’t optional.
This webinar looks at employing artificial intelligence ethically and efficiently in every step of the writing process: planning, drafting, revising, editing, and proofreading.
Fulfill your bank training needs with webinars
We offer over 450+ live and OnDemand webinars per year for bankers covering topics such as compliance, employee development, coaching, BSA/AML, lending, bank call reporting, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
