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When to Coach and When to Supervise

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

OnDemand
Recorded Friday,
June 3rd, 2022
Presented by Karen Butcher
1h 30m total length
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Human Resources
  • Management/Employee Development
  • Branch Manager
  • Deposit Operations Manager/Specialist
  • Human Resources Officer
  • Senior Management
  • Trainer

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Most of us have had a supervisor our whole lives. We go from parents to teachers to bosses. Even the top executives in many organizations will be reporting to a board of directors. On the job, everybody has somebody they are accountable to, but they may or may not have somebody they consider to be a coach. Likewise, all supervisors have people they are accountable for but may not have been taught how to fill the shoes of a coach with their direct reports. To lead effectively, you need to know when to wear which hat.

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

A supervisor is an agenda-setter who operates in a telling mode and conveys expectations. A supervisor has the power at their disposal that can influence the direct report’s pay, promotion, and performance evaluation. A coach avoids the telling mode and encourages the coachee to clarify what success means to them. An effective coach will orchestrate questions that foster self-discovery, personal accountability, and self-evaluation.

What You'll Learn

  • How do you close the gap between what you want from your team and what you are getting?
  • What’s a supervisor’s job?
  • What’s a coach’s job?
  • When do you direct, when do you delegate, and when do you develop?
  • How do you teach others to be resourceful?
  • Are you the problem-solver or teaching how to problem-solve?

Who Should Attend

Anyone who leads, supervises, coaches, and trains people.

Karen Butcher

Instructor Bio

With an uncanny ability to sniff out the coziest coffee nooks across the nation, Karen Butcher embarks on adventures that blend her love for java with her mission: transforming leaders through masterful communication and unwavering professionalism. Her journey, a vibrant tapestry woven from threads of high school teaching and navigating the dynamic terrain of training and sales. During her last corporate job as the training director at Whitaker Bank Corporation, Karen earned the Certified Bank Training Professional credential from InterAction Training.


In 2018, Karen launched her business to champion. the power of unity, by planting the seeds of curiosity, honesty, and kindness in every exchange. She’s not just coaching; she’s redefining “difficult conversations” into opportunities for growth, urging her clients to stare down their fears and embrace transformative thoughts and habits.


Karen’s zeal for nurturing growth in others shines brightly, a testament to her understanding of the essence of leadership. Rooted in faith, bolstered by courage, and softened by compassion, she navigates the ebbs and flows of life with an enviable resilience. Karen Butcher isn’t just a coach; she’s a lighthouse for the leaders of tomorrow, guiding them to the shores of their fullest potential.

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