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Workplace Violence: What You Don't Know CAN Hurt You

If you are the human resources professional in your institution, this timely session is for you. We will discuss violence prevention, red flags, counseling and defusing, handling disciplinary actions and terminations, and policies and procedures for prevention and response. You can't afford to miss this!

OnDemand
Recorded Wednesday,
October 25th, 2023
Presented by Carol Dodgen
1h 30m total length
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Human Resources
  • Management/Employee Development
  • Risk Management/Legal
  • Bank Legal Counsel
  • Branch Manager
  • Human Resources Officer
  • Risk Manager
  • Security Officer
  • Senior Management
  • Trainer

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How many people are currently contemplating committing an act of violence in your workplace? As a human resources professional, you must seriously consider this question. Do you have appropriate prevention protocol in place? Are your employees trained to recognize red flags, and do they understand how to report concerns? In this important and timely session, we will discuss key prevention actions, and methods for fostering a safe work environment. Do you have policies and procedures in place that reflect industry best practices? Discover prudent methods for handling disciplinary actions and conducting terminations, and fundamental elements that should be included in your employee training programs. Additionally, we will discuss recent case studies and lessons learned from survivors, along with warning signs and behaviors of concern that shouldn’t be overlooked. This session will give you knowledge and tools to help you confront issues before they escalate.

What You'll Learn

  • Types of workplace violence
  • Warning signs/pre-incident indicators
  • Case studies
  • What and when to report
  • Counseling and defusing
  • Handling disciplinary actions
  • Triggering events
  • Navigating terminations
  • Critical policies and procedures

Who Should Attend

Human Resources in both the bank and credit union industries need this course.

Carol Dodgen

Instructor Bio

Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Carol served as the security training officer for Compass Bank. She earned her Master's Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor. Carol is a nationally recognized speaker who has provided training for over 100,000 corporate, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Carol earned her CPD (Crime Prevention Designation) and provides instruction on Crime Prevention Through Environmental Design (CPTED), Workplace Violence Prevention and Response, Robbery Prevention and Response, and Personal Safety. Carol has recently produced several video and e-learning training programs.

In 2009, Carol was appointed by the governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state.

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