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You’ve Been Served: Best Practices In Processing Subpoenas, Garnishments and Tax Levies

This webinar will provide attendees with best practices and red flags for dealing with the various legal documents served upon financial institutions.

Upcoming
Tuesday, July 8th, 2025
10:00 am - 12:00 pm
Presented by Terri Thomas
$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Deposit Accounts
  • Lending
  • Risk Management/Legal
  • Bank Legal Counsel
  • Compliance Officer
  • Deposit Operations Manager/Specialist
  • Risk Manager
  • Senior Management
  • Training Manager
  • Trainer

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On a daily basis, a financial institution is served with a multitude of legal documents. These documents can order your financial institution to produce confidential customer information, hold depositor funds, and even seize property in its possession belonging to the customer. We will discuss how to handle these situations.

If you find these documents confusing and intimidating, attend this multi-state seminar to learn best practices for dealing effectively with these documents and the parties who serve them. (This webinar does not discuss the procedures mandated by particular state laws.)

What You'll Learn

  • Legal differences between subpoenas, summonses, levies, garnishments, writs of attachments, and warrants
  • What your financial institution should know about the Right to Financial Privacy Act, the Financial Privacy Act, and similar laws and regulations
  • Verifying customer information when complying with subpoenas, garnishments, and levies
  • Helpful resources to assist your financial institution when complying with these orders
  • Whether IRS tax levies will attach to special accounts, such as individual retirement accounts, health savings accounts, and escrow accounts
  • An overview of procedures for answering garnishments of federal benefit payments

Who Should Attend

This session is ideal for compliance officers, legal counsel, and personnel who process legal documents served on financial institutions.

Terri Thomas

Instructor Bio

Terri D. Thomas, JD is the Director of the Kansas Bankers Association Legal Department, which specializes in providing compliance and legal assistance to Kansas banks.

Terri has worked with financial institutions for over thirty-nine years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansas predecessors. She has also served as a trust department manager and branch manager.

Receiving her Bachelor of Arts degree from Kansas State University in 1985, Terri continued her education at Washburn University School of Law and obtained her Juris Doctor in 1988. She has served as an Adjunct Professor at Washburn University School of Law in Topeka, Kansas and the University of Kansas School of Law in Lawrence, Kansas, and is a frequent seminar presenter for financial associations in the Midwest.

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