Without a doubt, staff plays a lead role; up-front and center in any financial institution. The teller, for example, interacts with the audience most vital to your bank’s reputation—your customer. Faced with handling impressive sums of cash and, most likely, making more decisions than lenders; tellers are the key to exceptional customer service. These players require an excellent director, a superior supervisor to deliver a top performance.
Webinars
General Compliance
The CFPB (finally) issued its long-awaited Final Rule on Small Business Lending Data Collection, which will require lenders to collect and submit to the CFPB data around small business loan applications by June 1st of each year. But wait a minute, didn’t a federal judge halt its implementation? Not so fast – the whole issue is up in the air a bit, but lenders should not take this as a sign that the rule is going away. Far from it – the extra time should be used to make sure things are right.
Is your front line a compliance asset or liability? This session will make them a compliance asset!
In this webinar, we’ll address what we do know as well as what we don’t – and try to peer into our crystal ball and determine the best course of action in 2025.
During the webinar, you will review line-by-line the text fields and requirements to complete the SAR. There are fields for cybercrimes, notes to FinCEN and narrative instructions.
The energy sector is strong again and so is the market for oil and gas lenders.
For an organization to have the chance to fully engage its workforce and get the best from them, it needs to build the foundations of a healthy workplace culture.
Having an understanding of endorsements and handling checks is crucial to making sound check cashing decisions. A check is a unique type of contract where ownership can be transferred by way of the endorsement on the back of the item.
During this webinar, we will discuss the current environment, the recent enhancements to the ACH network and the rules that have been created or amended from Nacha. We'll also review recent changes to the ACH rules and discuss upcoming changes that might impact your organization or specifically, your role.
Fulfill your bank training needs with webinars
We offer over 450+ live and OnDemand webinars per year for bankers covering topics such as compliance, employee development, coaching, BSA/AML, lending, bank call reporting, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
