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ACH Basics for Operations Staff

Upcoming
  • Thu, April 18, 2024
  • Presented by Kate Cole
Kate Cole
$299.00

Do you need help understanding the ACH Rule Book? If you are new to operations or just want to confirm you really understand ACH, this course is for you.

Secrets of Being a Great Call Center Agent

Upcoming
  • Thu, April 18, 2024
  • Presented by Janice Branch
Janice Branch
$299.00

Call center agents, are you looking to take your performance and career opportunities to the next level? In this webinar, you’ll learn best practices that will help you turn customers into loyal and raving fans.

Cash Flow Analysis

Upcoming
  • Mon, April 22, 2024
  • Presented by Tom Carlin
Tom Carlin
$299.00

In this webinar, you'll learn the fundamentals of constructing and analyzing direct and indirect cash flow statements in order to enhance the quality and effectiveness of the entire credit decision process.


Overdraft Requirements & Best Practices

Upcoming
  • Tue, April 23, 2024
  • Presented by Jerod Moyer
Jerod Moyer
$299.00

This webinar will examine the regulatory requirements, guidance and examiner expectations related to overdrafts in plain English.

10 Ways Your Teller Can Prevent Check Fraud

Upcoming
  • Tue, April 23, 2024
  • Presented by Deborah Crawford
Deborah Crawford
$299.00

Your institution can fall victim to check fraud in multiple ways, and many of them are preventable! During this webinar learn how you and your staff can stop check fraud and save your customers and your institution thousands of dollars.

Controlling the Risks of Power of Attorney Do...

Upcoming
  • Wed, April 24, 2024
  • Presented by Terri D. Thomas
Terri D. Thomas
$299.00

Are you ready to tackle the complexities of Power of Attorney documents with confidence? This session will equip you with the knowledge and insights to navigate even the most challenging situations with ease. This webinar does not examine the laws of any particular state.


Creating Exceptional Client Experiences

Upcoming
  • Wed, April 24, 2024
  • Presented by Janice Branch
Janice Branch
$299.00

How do you deliver value while creating amazing experiences for your depositors? Wow them with an exceptional service experience. Depositors who feel a connection to the people who wait on them feel valued. In this webinar, learn to practice depositor advocacy to earn client loyalty. ake your depThese are the customers who will and will not only increase their relationship with the institution but will also recommend the institution to their family and friends.

FCRA Compliance: E-Oscar and Metro2

Upcoming
  • Thu, April 25, 2024
  • Presented by Matthew Urban
Matthew Urban
$299.00

This informative webinar will cover the basics of proper credit reporting and how best to respond to consumer credit reporting disputes.

Navigating the FedNow® Rules and Regulatory C...

Upcoming
  • Thu, April 25, 2024
  • Presented by Kevin Olsen
Kevin Olsen
$299.00

The new world of instant payments is changing what your institution needs to do to stay in compliance. Led by the Payments Professor, this session is your compass for navigating the complex world of FedNow® instant payments.

 

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