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Human Resources

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January Jumpstart for Supervisors

OnDemand
  • Recorded Mon, January 09, 2023
  • Presented by Karen Butcher
Karen Butcher
$279.00

January Jumpstart for Supervisors

OnDemand
  • Recorded Mon, January 09, 2023
  • Presented by Karen Butcher

Human Resources, Management/Employee Development

As we begin a new year, it’s safe to assume that last year’s goals won’t produce the results you want for this year. There is no better time to exercise your leadership muscles, grow a healthier team, and achieve your best year yet!

Director Compensation and Committee Best Prac...

OnDemand
  • Recorded Wed, November 30, 2022
  • Presented by Mike Blanchard, Matt Brei
Mike Blanchard
Matt Brei
$279.00

Director Compensation and Committee Best Practices

OnDemand
  • Recorded Wed, November 30, 2022
  • Presented by Mike Blanchard, Matt Brei

Human Resources

This webinar will provide information on board of director total compensation including retainers, meeting fees, committee fees, equity compensation, benefits, and additional compensation for Board and Committee Chairs. In addition, we will provide best practices for Compensation Committees including structure, duties, and responsibilities.

Executive Total Compensation – Strategies to ...

OnDemand
  • Recorded Wed, June 29, 2022
  • Presented by Mike Blanchard, Matt Brei
Mike Blanchard
Matt Brei
$279.00

Executive Total Compensation – Strategies to Motivate and Incent

OnDemand
  • Recorded Wed, June 29, 2022
  • Presented by Mike Blanchard, Matt Brei

Human Resources

We focus on the key elements that make up the total compensation package: base salaries, annual incentives, long-term incentives, benefits and perquisites. The session provides an educational overview of various compensation elements, focusing on current trends/best practices within community and regional banks.


Are You Determined to Lead an Exceptional Bra...

OnDemand
  • Recorded Wed, March 30, 2022
  • Presented by Vicki Kraai
Vicki Kraai
$279.00

Are You Determined to Lead an Exceptional Branch?

OnDemand
  • Recorded Wed, March 30, 2022
  • Presented by Vicki Kraai

Human Resources, Management/Employee Development

This real-world webinar looks at what an exceptional branch looks like and how to obtain that coveted status.

The Triple Play of Supervisor Communication: ...

OnDemand
  • Recorded Mon, January 23, 2023
  • Presented by Karen Butcher
Karen Butcher
$279.00

The Triple Play of Supervisor Communication: O3s - Feedback - Coaching

OnDemand
  • Recorded Mon, January 23, 2023
  • Presented by Karen Butcher

Commercial/Business Lending, Customer Service, Deposit, Human Resources, Management/Employee Development, Sales, Teller

If you want to score a homerun for employee development start with a triple through holding one-on-one meetings, giving and receiving feedback, and learning to coach on a regular basis. If you could find the time to develop your employees and still get your work done, would you be willing to learn?

Branch Manager Best Practices

Upcoming
  • Wed, June 21, 2023
  • Presented by Vicki Kraai
Vicki Kraai
$279.00

Branch Manager Best Practices

Upcoming
  • Wed, June 21, 2023
  • Presented by Vicki Kraai

Human Resources, Management/Employee Development

Learn how to build a team and coach them to success!


Secrets to Being a Great Call Center Agent

OnDemand
  • Recorded Thu, April 20, 2023
  • Presented by Janice Branch
Janice Branch
$279.00

Secrets to Being a Great Call Center Agent

OnDemand
  • Recorded Thu, April 20, 2023
  • Presented by Janice Branch

Customer Service, Deposit Accounts, Human Resources, Management/Employee Development, Sales, Teller

Call Centers create a competitive advantage for organizations that train their agents to know what to say, what not to say, and how to sell, while maximizing productivity and quality. Invest in your Call Center agents by ensuring they are well-trained to handle every call with courtesy and grace. It is the Call Center agent’s approach to call handling and member service that determines if they will have the opportunity to increase the relationship with the institution, but also turn the customer into a fan.

Diversity, Equity & Inclusion - 2 Part Series

OnDemand
  • Recorded Tue, June 28, 2022
  • Presented by Laura Jacobus, Aurora Realin
Laura  Jacobus
Aurora  Realin
$339.00

Diversity, Equity & Inclusion - 2 Part Series

OnDemand
  • Recorded Tue, June 28, 2022
  • Presented by Laura Jacobus, Aurora Realin

Human Resources, Management/Employee Development

In part 1, the speakers will address how to incorporate DE&I processes into key steps in the employee lifecycle, including recruitment and hiring and professional development. In part 2, the speakers will dig into how employees sharing experiences and allyship can strengthen workplace culture and lead to a greater feeling of belonging among employees.

Work Appearance, Dress Codes and Employer's L...

OnDemand
  • Recorded Mon, March 07, 2022
  • Presented by Bob Gregg
Bob Gregg
$279.00

Work Appearance, Dress Codes and Employer's Liability for Being Out of Fashion

OnDemand
  • Recorded Mon, March 07, 2022
  • Presented by Bob Gregg

Human Resources

The laws are changing fast! What is “appropriate” work appearance? Do you have the right to tell employees what to wear? How much can an employer dictate styles of dress, hair, perfume or jewelry? When do company appearance rules become discriminatory or violate employees’ legal rights? Employers are often shocked to find they have gone over the line. Sometimes that shock costs dearly in legal fees and damages. This program will cover the practical and legal issues of the current trends in workplace appearance, and what you should and shouldn’t do about them.

 

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