Webinars

For an organization to have the chance to fully engage its workforce and get the best from them, it needs to build the foundations of a healthy workplace culture.

What evidence do you have that your employees have a clear understanding of how their work aligns with your company goals and vision? Are they proud to be a member of your team, feel their skills and experience are fully utilized, and have everything they need to be successful in their role?

How do you deliver value while creating amazing experiences for your depositors? Wow them with an exceptional service experience. Depositors who feel a connection to the people who wait on them feel valued. In this webinar, learn to practice depositor advocacy to earn client loyalty. ake your depThese are the customers who will and will not only increase their relationship with the institution but will also recommend the institution to their family and friends.

Trainers and other leaders will enjoy this tactical and practical session chock full of facilitating and coaching suggestions which can be applied immediately in a variety of situations.

Every company, regardless of industry, is trying to figure out how to attract and retain the right talent. Organizations are also striving to achieve their goals and fulfill their vision described in their strategic plan. But how do you achieve all—attracting and retaining talent while achieving your objectives and fulfilling your vision? Marci Malzahn shares how succession planning fits into your Talent Management Program. She also gives you strategies and ideas on how to integrate your Talent Management Program with your company’s Strategic Plan.

Join Karen Butcher, coach and trainer with InterAction Training, on how relationships can impact our happiness to the point of building or destroying job satisfaction, as she helps you become an exceptional relationship navigator in the workplace.

This program will step you through the best practices of hiring for the right fit. Being intentional about training managers and supervisors on the hiring process is key to creating stellar teams.

Increasingly, privacy has become an important buzzword in banking circles. Customers are concerned about the privacy of their financial and personal information, and financial institution are worried about how to keep all this information safe from intrusions and outright thefts. But what are the legal and regulatory requirements?

Join us! Return to work with tools to lead your team to create more impact, including a planning worksheet which can be applied to everyday supervisory situations, and a leadership skills development checklist.