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Handling Deceased Deposit Accounts

  • Recorded Tue, January 09, 2024
  • Presented by Deborah Crawford
Deborah Crawford

Your account holder passed away and the family is grieving. Yet, in the midst of all the grieving and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death.

New Flood Insurance Q&As

  • Recorded Wed, June 29, 2022
  • Presented by David Dickinson, Jerod Moyer
David Dickinson
Jerod Moyer

144 Flood Insurance Q&As were finalized on May 11, 2022. Some are new, some were reworded, and some provide more clarity than we had before.

Employment Compliance Priorities for 2023

  • Recorded Thu, March 09, 2023
  • Presented by Steven Greene
Steven Greene

This session is designed to provide attendees specific industry guidance detailing the federal expectations for the upcoming year. We will also highlight the state and local legal and regulatory requirements which are spreading across the country (i.e., pay transparency). We will provide take and use documents to facilitate Bank compliance efforts and implementation of industry best practices.

Understanding Commercial Loan Documents

  • Recorded Wed, March 22, 2023
  • Presented by Robin Russell
Robin Russell

The instructor will lead participants through all sections of the various required loan documents.

Basic Personal & Business Tax Return Analysis

  • Recorded Mon, May 09, 2022
  • Presented by David Osburn
David Osburn

Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!

Posting with Confidence: Social Media Compliance

  • Recorded Wed, August 30, 2023
  • Presented by Dawn Kincaid
Dawn Kincaid

Social media posts are a great way to communicate with existing customers and gain new ones as well, but what can we post? What disclosures must be provided? How do we respond to a consumer complaint received via social media? In this session we will answer those questions and more, and provide you with tools to help craft your institution’s social media policy.

1071 Small Business Data Collection and Submi...

  • Recorded Tue, June 06, 2023
  • Presented by Carl Pry
Carl Pry

The CFPB has (finally) issued its long-awaited Final Rule on Small Business Lending Data Collection, which will require lenders to collect and submit to the CFPB data around small business loan applications by June 1st of each year. Fortunately, there is a transitioned implementation period, and when lenders must comply is based on how many small business loans they originate. That is but one of several important changes from the proposed rule. This rule will have a dramatic impact on small business lenders’ operations, and not just from an operational standpoint. There are significant cultural issues to address as well, as this will change, in significant ways, how small business applications are collected and processed.

Error Resolution Under Reg E: Implementing Po...

  • Recorded Thu, January 25, 2024
  • Presented by Dawn Kincaid
Dawn Kincaid

Increased debit card usage has led to increased exposure to unauthorized activity. In this session, we will address what actually constitutes an error under the regulation, what you need to do to comply with investigation requirements, and how to avoid mistakes during the error resolution process.

ECOA Small Business Lending Data Collection

  • Recorded Tue, May 02, 2023
  • Presented by Jerod Moyer
Jerod Moyer

The NEW Small Business Lending Data Collection requirements found in the Equal Credit Opportunity Act, will greatly impact your institution’s commercial/business lending areas. Join us to find out how!


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