Webinars

Every state is unique in its estate issues and affidavits at death. Learn what is involved in a small succession.

A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

During this compliance operations update, we will look at the federal deposit regulations and update and review your programs.

This session will discuss the importance of the SAR narrative and how to write narratives that tell the story in an efficient and effective way.

Compliance with the Bank Secrecy Act continues to be a supervisory priority so it’s important for new BSA Compliance Officers to have a good grasp of the requirements and, more importantly, where to get answers to questions that may arise. This session will provide new BSA Compliance Officers with information on the laws and rules, as well as guidance on resources that can help make their jobs easier.

Your account holder passed away and the family is grieving. Yet, in the midst of all the grieving and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death.

Tellers are the key to exceptional customer service, and a superior supervisor can enable them to deliver a top performance. In this webinar, Head Tellers will learn to become accomplished leaders who assist their tellers in reaching their full potential.

This two-part webinar will cover the essentials for training your staff and the importance of establishing robust procedures and clear communication.

For at least 25 years, bankers have worked under multiple sets of rules and guidelines concerning the ordering and reviewing of appraisals. Appraisers have worked under the Uniform Standards of Appraisal Practice (USPAP) for even longer. This program provides a concise overview of the various rules and guidelines, plus key nuances that have created differences among the approaches taken by banks and are endorsed or supported by regulators.