Webinars

This Directors Education Series webinar discusses the recent fair lending developments and upcoming changes in 2022. We discuss the fair lending updates and developments, identify the priorities of the new administration and regulator leadership, and review new fair lending expectations for 2022.

In this webinar, we’ll do a deep dive into the rule’s current events and status, including when, and whether, the institution may or must begin to collect and submit data. But our focus will not be a simple recitation of the rule, but how to effectively develop your implementation plan. We’ll review the many issues so you can methodically ensure your program is on track.

It's a fact: Coaching your staff decreases teamwork issues, compliance/audit infractions and depositor dissatisfaction. This program will help you add coaching techniques to your leadership practices to get positive and meaningful results.

Want to increase core deposits and non-interest fee income? Treasury Management is the answer! During this course, you’ll learn to identify and offer the Treasury Management services your ideal business customers need, and ways your team can collaborate to successfully sell and implement these services.

Join us as we walk through a real-world case study of a Business Email Compromise attack! We’ll discuss how BEC can turn into full network compromise, and lessons you can leverage to prevent this attack from occurring in your institution.

What are your institution's responsibilities for compliance with the Fair Credit Reporting Act (FCRA)? The answer is more complex than you might expect. In this webinar, we'll discuss the nuances of compliance and some of the most common violations.

When you open accounts, it can be tempting to accommodate account holder wishes. However, deviating from procedures just a bit or even a simple typo in the wrong place can create liability for the account holder and your institution. In this webinar, we'll cover do's and don'ts that may save your institution thousands of dollars in the future.

Retaining and engaging talent in a new world of work – does this sound like something you can relate to? The Great Resignation has disrupted employers, and in turn, negatively impacted organizational engagement and culture. Focusing on engagement and culture is key to moving forward, but it may look different than it has in the past.

Dive into the intricacies of risk and fraud in the FedNow® landscape. Learn proactive strategies to safeguard both your institution and account holders.