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Human Resources

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Navigating Generational Diversity in the Work...

OnDemand
  • Recorded Fri, February 16, 2024
  • Presented by Vicki Kraai
Vicki Kraai
$299.00

Understanding the unique perspectives of Gen Z, Millennials, and Baby Boomers is crucial. It's as if Gen Zs are from Venus, Millennials from Mars and Baby Boomers are the anchor on Earth! Join this webinar to learn about the dynamics of a multi-generational workforce and how we can foster collaboration and cohesion among employees of all ages.

Train S.M.A.R.T.E.R. for Superior Results

OnDemand
  • Recorded Thu, February 03, 2022
$279.00

During this program, you will discover how to design training that promotes learner involvement.

Remote Management: An OnDemand Webinar Series

OnDemand
  • Recorded Mon, April 11, 2022
  • Presented by Heather Legge
Heather Legge
$795.00

Remote Management is a library of short, pre-recorded courses for both remote employees and managers of remote employees.


Strategies for Recruiting and Retention - 2 P...

OnDemand
  • Recorded Thu, July 27, 2023
  • Presented by Vince Carone
Vince Carone
$509.00

In this 2-part series, you will gain a deep understanding of the significance of employer branding in the recruitment process. You will also discover effective strategies for attracting and retaining top talent in a competitive market.

Proactive Relationship Customer Service

OnDemand
  • Recorded Mon, June 28, 2021
  • Presented by Melissa Marvin
Melissa Marvin
$279.00

Customer service is personal. Excelling at moving from ordinary to extraordinary is key in being proactive in how we coach our client facing employees.

15 Reasons Training Doesn’t Stick

OnDemand
  • Recorded Wed, November 03, 2021
  • Presented by Vicki Kraai
Vicki Kraai
$279.00

Join one of the country’s premier train the trainer instructors on how to get the most return on your training investment by staying in the right lane when you want to turnaround or prevent performance issues.


Navigating Climate Change: Risks, Regulations...

Upcoming
  • Mon, April 29, 2024
  • Presented by Francis Janes
Francis Janes
$299.00

This presentation will navigate the intricate landscape of climate change, uncovering risks, regulations, and the lucrative opportunities that lie ahead for visionary leaders in the banking industry.

Leading with Emotional Intelligence During Ch...

OnDemand
  • Recorded Tue, November 30, 2021
  • Presented by Liz Uram
Liz Uram
$279.00

This webinar will take the mystery out of becoming a good communicator and give you the skills you need to be an excellent leader.

Frontline Excellence: CEO of the Customer Exp...

Upcoming
  • Wed, May 15, 2024
  • Presented by Vicki Kraai
Vicki Kraai
$299.00

Front-line employees are the CEOs of the customer experience. Their every action and reaction significantly impacts your brand's reputation. However, do we train them to see themselves in this influential role, or do we perceive them only as tellers? This training is a must to take your customer experience from ordinary to extraordinary.

 

Fulfill your bank training needs with webinars

We offer over 450+ live and OnDemand webinars per year for bankers covering topics such as compliance, employee development, coaching, BSA/AML, lending, bank call reporting, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.

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